When all else fails, restarting both Callnote and Skype is a good thing to try. You can solve this problem by adding Callnote to the exceptions list in your antivirus/firewall software.

Some security programs are configured to block Callnote.

Skype wasn’t running when you started Callnote. The Latest updates for versions of Skype for Business that use Windows Installer (MSI) page has information about and downloads for the most recent updates for the perpetual versions of Skype for Business 2016, Skype for Business 2015, and Lync 2013 clients.

Callnote DOESN’T work with Skype for Business.

If your Callnote doesn’t record Skype please check below:

Navigate to and choose “Get classic Skype”.īy clicking this link you can check what version of Skype you are using.ĭownload the update and get started with Skype video call recording. If you need your Callnote starts recording Skype calls automatically, please consider downloading Classic Skype for Desktop version (Skype 7.x). Click Download and enter your details to register. New users: please go to download page and select the license type among Basic, Premium and Pro. Download and install the new version on your desktop. If the update does not take effect, please click “Check license” in the bottom left corner. Registered users: please click Update in Callnote window. So, please stay on the Skype screen window and do not forget to press the “ Record” button to start recording.

Callnote record widget appears immediately once you start or answer a Skype call.No option to start recording automatically.No Connect button in Skype recording options (or Connect button is greyed out).It was a forced measure for us, as Skype’s developer turned off all connection options for external products, that is for Callnote. Please note that some Skype recording options have slightly changed in this version. This applies to users with Skype version 8.x, 12.x, installed on their Windows 7, Windows 8, Windows 10 and Mac OS X desktops. We released the update for users who have the latest versions of Skype installed.

Problems with the new version of skype